Privacy Policy

This Privacy Policy describes how softinno.dev ("we", "our", "the website"), operated by TUIA SM & M SRL, collects, uses, and protects your personal information when you visit our website or use our services.

We are the data controller for the information we collect through our website. This policy applies to all visitors and users of softinno.dev.

By using our website, you confirm that you have read and understood this policy and consent to the collection and use of your information as described herein.

Contact Form Data

• Full name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Project description and message content

Technical Data

• IP address and browser information
• Device and operating system
• Cookies and similar technologies
• Usage logs and analytics data
• Pages visited, time spent, and navigation patterns
• Website performance information

Communication Data

• Emails sent to or received from our team
• Messages and project discussions
• Feedback and reviews
• Interactions with technical support

Core Services

• Responding to your inquiries and contact form submissions
• Communicating with you about our services and project proposals
• Preparing project quotations and scope documents
• Managing ongoing project relationships
• Providing technical support and consulting
• Sending invoices and processing payments

Improvements

• Improving our website and services
• Personalizing your experience on our website
• Analyzing usage patterns and performance
• Developing new features and services
• Preventing fraud and abuse

Legal Basis

We process your data based on the following legal grounds:

• Your consent — for contact form submissions and marketing communications
• Contract performance — for providing software development services
• Legitimate interest — for website improvement and analytics
• Legal obligation — for compliance with Romanian and EU law

We do not sell, rent, or share your personal data with third parties for commercial purposes. We share data only in the following situations:

With Your Consent

We share data with third parties only with your explicit consent, for specific services you have requested.

Service Providers

We work with trusted providers for services such as hosting, analytics, email delivery, and project management tools. These providers have contractual obligations to protect your data.

Legal Obligations

We may share data when required by law, to respond to judicial requests, or to protect our rights and the security of our platform.

Platform Security

We share limited information with competent authorities to prevent fraud, abuse, and illegal activity.

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

• SSL/TLS encryption for all transmissions
• Continuous security monitoring
• Regular and secure backups
• Automatic security updates
• Firewalls and intrusion detection systems

Organizational Measures

• Limited data access for developers
• Internal confidentiality policies
• Incident response procedures
• Regular security evaluations

Data Retention

We retain your data according to the following periods:

• Contact form data: 2 years from the date of submission
• Project data: For the duration of the contractual relationship plus 5 years
• Technical logs: 12 months for security purposes
• Analytics data: Aggregated and anonymized after 26 months
• Invoicing data: 10 years as required by Romanian fiscal legislation

Under GDPR, you have the following rights regarding your personal data:

We use cookies and similar technologies to provide a better experience and to understand how you use our website.

Types of Cookies

• Necessary: For basic website functionality and session management
• Functional: To remember your preferences (e.g., dark/light mode, cookie consent)
• Analytics: To understand website usage patterns and improve performance
• Marketing: To display relevant content (if you consent)

Managing Cookies

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website (for example, theme preferences may not persist across visits).

For any questions about this policy or to exercise your rights:

Supervisory Authority

If you are unsatisfied with our response, you may file a complaint with:

This policy may be updated periodically. You will be notified of important changes via email or through notifications on our website. Continued use of the website after updates implies acceptance of the new policy.

This policy is governed by Romanian law and European Union GDPR regulations.